SchoolsOUT! Umarkoo Location: 28 Ellesmere Blvd, Wollert, 3750 Service Contact Number: 7054 1292 (during service operating hours only) Service Operating Hours: BSC: 7:00AM-9:00AM ASC: 3:00PM-6:00PM SCHOOL HOLIDAYS: 7:00AM-6:00PM *Excluding public holidays. BOOK NOW

Frequently Asked Questions How do I make a booking? How to mark your child absent from a session? What is your cancellation policy? What are the Head Office operation hours? Our Administration phone number & email are contactable between 9:00am to 5:00pm, Monday to Friday. Contact us via 1300 329 106 or admin@schoolsout.net.au How do I contact my Service directly? Find your preferred services direct phone number via our Contact Us page! Please note that our services phone numbers are only available during before & after school care hours. For booking requests, account queries, how to enroll and general enquiries, please call our Administration line on 1300 329 106 or email us at admin@schoolsout.net.au. How do I apply for the Childcare Subsidy (CCS)? If you have never utilized CCS, you will need to 'Make a Claim'. HOW TO? -Sign into your myGOV account -Select 'Centrelink' -Select 'Payments and Claims' tab -Select 'Make a claim' -Scroll down to 'Families' and select 'Get Started' -Select 'Apply for Family Assistance Payments (including Paid Parental Leave)' -Complete the questionnaire and provide required supporting documents -When the claim has been submitted and approved, we will be in touch about confirming the enrolment online. Please contact SchoolsOUT on 1300 329 106 or the Centrelink Family Line on 136 150 with any questions. What is ACCS? The Additional Childcare Subsidy (ACCS) provides extra help with the cost of childcare to families facing difficult & challenging circumstances. ACCS will usually cover 100% of fees for a child's care. There are 4 ACCS Categories: -Child Wellbeing -Grandparent -Temporary Financial Hardship -Transition to Work For further information, and to see if this may be something you're eligible for, go to the link below: https://www.servicesaustralia.gov.au/additional-child-care-subsidy Alternatively, you can call us on 1300 329 106 for further guidance. How does CCS get applied to my account? When completing your enrolment forms with SchoolsOUT, we will ask you to provide us with the guardian & child's Customer Reference Number (CRN). We will then send the CCS Enrolment to Centrelink, and update you on the next steps to take. Once your claim with Centrelink is finalized and active, CCS will automatically apply to your weekly statements, and you will automatically only be charged the GAP fee/your out of pocket cost. Feel free to speak to our Admin & Accounts team for a rough estimation of your GAP fee based on your CCS Entitlements. My child doesn’t attend the school however wants to attend your Holiday program, is this allowed? YES! We welcome ALL children from Prep to Grade 6 to partake in our Holiday Programs, regardless of the school they attend. Find a location that best suits you here: https://www.schoolsout.net.au/holidaycare and contact us on how to enroll! How do I pay my account? Payment details are filled in via your enrolment form, and upon finalization of your SchoolsOUT enrolment, we will set you up with an automatic Direct Debit Schedule. The direct debit will cover one week of care in advance; It will only deduct funds if and when bookings are created. Manual payments can also be made via your Kidsoft account. How do I make a last-minute booking? For booking requests within 48 hours, give us a call on 1300 329 106, email us on admin@schoolsout.net.au, or send us a message directly through Kidsoft! Any bookings required further than 48 hours away can be made via your Kidsoft Parent Portal, however feel free to always reach out if guidance is needed. Do you cater for dietary requirements? Of course! SchoolsOUT! is a nut-free and Halal friendly service, and all gluten free food is prepared completely separately for those with intolerances or Celiac Disease. We pride ourselves on being able to offer alternative food options for those that require it. Our enrolment forms will ask you to disclose of any dietary requirements and food allergies/intolerances your child/ren may have, and we will supply support/medical management plans as needed. All staff undergo food safety training, and this is frequently updated.

Catering for primary age children, our flexible programme has been designed by passionate, qualified staff or led by children with the main focus of having FUN, learning new skills and simply ‘hanging out’ with friends. SELECT YOUR SCHOOLSOUT! SERVICE BANUM WARRIK PRIMARY SCHOOL GISBORNE PRIMARY SCHOOL NEW DARRAWEIT GUIMPRIMARY SCHOOL ECHUCA PRIMARY SCHOOL HOLY CROSS PRIMARY SCHOOL HESKET PRIMARY SCHOOL KEELONITH PRIMARY SCHOOL LANCASTER PRIMARY SCHOOL LANCEFIELD PRIMARY SCHOOL MINDALK PRIMARY SCHOOL NEW MT MACEDON PRIMARY SCHOOL MOAMA PUBLIC PRIMARY SCHOOL MOAMA ANGLICAN GRAMMAR OUR LADY OF THE WAY PRIMARY SCHOOL MUYAN PRIMARY SCHOOL NEW RIDDELLS CREEK PRIMARY SCHOOL NEWHAM PRIMARY SCHOOL ROMSEY PRIMARY SCHOOL NEW ST PATS PRIMARY SCHOOL KILMORE TONGALA PRIMARY SCHOOL TYLDEN PRIMARY SCHOOL UMARKOO PRIMARY SCHOOL NEW TWIN RIVERS PRIMARY SCHOOL ECHUCA

SchoolsOUT! Lancaster Primary Location: 8 Weller Road, Lancaster, VIC 3620 Service Contact Number: 9087 8258 (during service operating hours only) Service Operating Hours: Before School Care - 6:30AM - 8:45AM After School Care - 3:15PM-6:00PM BOOK NOW

SchoolsOUT! Moama Anglican Grammar Location: 2 Kirchhofer Street, Moama, NSW 2731 Service Contact Number: 9087 8241 (during service operating hours only) Service Operating Hours: Before School Care - 7:00AM to 8:45AM After School Care - 3:05PM to 6:00PM Vacation Care - 7:00AM to 6:00PM BOOK NOW

SchoolsOUT! Echuca Primary Location: 413-431 High Street, Echuca, VIC 3564 (Echuca Primary School) & 261 High Street, Echuca, VIC 3564 (Echuca Neighbourhood House) Service Contact Number: 9087 8247 (during service operating hours only) Service Operating Hours: Before School Care - 7:00AM -8:45AM After School Care - 3:15PM - 6:00PM BOOK NOW

Catering for primary age children, our flexible programme has been designed by passionate, qualified staff or led by children with the main focus of having FUN, learning new skills and simply ‘hanging out’ with friends. PARENT ZONE Welcome to SchoolsOUT! At SchoolsOUT!, we believe that every child deserves a place where they feel safe, valued, and excited to learn and play. Our Before School, After School and Vacation Care programs are designed to create meaningful experiences that spark curiosity, build confidence, and nurture a strong sense of belonging. We pride ourselves on providing a warm, family-focused environment where relationships come first. Our educators take the time to truly know each child, their interests, their strengths, and the things that make them wonderfully unique. Through engaging activities, inclusive practices, and a commitment to child-led learning, we empower children to shape their own OSHC journey. Whether your child loves getting creative, exploring the outdoors, experimenting with STEM, or connecting with friends, SchoolsOUT! offers something for everyone. We prioritise safety, community, and fun in equal measure, ensuring every child finishes their day feeling supported, happy, and inspired. Thank you for choosing SchoolsOUT! We’re so excited to welcome you into our vibrant community and to share in your child’s growth, learning, and adventures—before school, after school, and beyond. EXAMPLE MENU OUR STATEMENTS OF COMMITMENTS FAQS SchoolsOUT E-SAFETY PARENT INFORMATION HANDBOOK EXAMPLE PROGRAM CHILD CARE SUBSIDY VACATION CARE WELLBEING RESOURCES FAQ Strengthening Our Commitment to Child Safety at SchoolsOUT At SchoolsOUT, child safety is not just a policy requirement, it is a core value that underpins every interactions, decisions, and environment that we create. As legislation continues to evolve across Victoria, NSW, and Australia as a whole, we are committed to not only meeting requirements, but leading with best practice. From late 2025, and early 2026, important updates to the Education and Care Services National Law and Regulations will come into effect across Australia, a Mar 5 SchoolsOUT! Growing School-Ready Skills at Home As the school year quickly approaches, many families start thinking about school readiness . Often, this brings up questions like: Can my child write their name? Do they know their letters and numbers? Will they keep up academically? At SchoolsOUT!, we see school readiness a little differently. What Is School Readiness Really About? School readiness isn’t about how much a child knows before they start school, it’s about how ready they feel to participate, engage, and belong i Jan 7 🌟 Celebrating National Science Week & Bullying. No Way! Week at SchoolsOUT! 🌟 Empowering young minds through curiosity, kindness, and respect. This August, we’re celebrating not just one — but TWO incredible weeks... Aug 8, 2025 1 2 SchoolsOUT! Blog

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